Mitchel S. Friedman, Senior Vice President RCS Real Estate Advisors
Simply put Osmosis is awesome. As RCS Real Estate Advisors outsourced IT department, Osmosis allows me to sleep at night knowing all of the IT needs of our small business are covered. Not only do they handle all of our problems, but often they let me know of an issue before I realize we have one (24/7/365). Osmosis takes great care in keeping me updated on what I need to know and anticipating problems to prevent them from happening. I highly recommend Osmosis to manage your IT needs so you can focus on your core business.
Kathi McGuire, President McGuire Group Architects
The McGuire Group Architects has been using Osmosis for our IT services since the inception of our firm 16 years ago. Our design work is done on AutoCAD and we needed a robust, reliable IT system that could handle the heavy workload. As a small business itself, Osmosis understood the importance of designing and installing an IT system that would be up and running on Day One.
As our firm has grown, Osmosis has been there to ensure that our IT needs are met. Whether it meant preventative maintenance to ensure things are running smoothly, pc upgrades or a new server to meet our expanding workload, Osmosis has been our trusted IT partner.
And most importantly, Osmosis can be counted on when things don’t go as smoothly as planned! When relocating to new offices our moving date was unexpectedly moved up. Osmosis was able to accommodate this last minute change and we were up and running on the first day at our new location. Osmosis provides peace of mind which is appreciated and invaluable to our firm.
Arthur M. Katz, Founder Knockout Pest Control, Inc.
Knockout has been a client of Osmosis for almost two decades. They have been our outsourced IT department and have guided us through the installation multiple software generations. There have been multiple operating system upgrades and they are currently once again upgrading our desktop servers.
In all our dealings with the Osmosis staff has been at the highest level of professionalism. Our company like many today cannot afford to be without service for even a few minutes. Our entire company would grind to a halt.
Their preventative services have kept us up and running.
The trademark of an outstanding IT firm is not how well they do the routine things, but the response when something goes wrong. We have over the years had such “emergencies”. We were hacked a few years ago and the Osmosis staff was able to identify and cure the problem within hours. We upgraded our protection and have since run without issues. There has been a couple of equipment failures and again within hours, repairs made and/or equipment swapped out. Sometimes crap happens that is unavoidable. I sleep well every night knowing when I get to work in the morning my computers and business will be running.